Privacy Policy

Legal disclaimer

The information contained on this website is provided in good faith and for general informational purposes only. While we make every effort to ensure the accuracy of details regarding our products, pricing, availability, and shipping, we make no warranties or representations about the completeness, reliability, or accuracy of this information.
 

Unboxx.co will not be liable for any losses, damages, or inconveniences that arise from:
 

• reliance on website content

• delays or disruptions in service

• product variations including colours or packaging differences

• third-party service interruptions such as courier delays
   

All product descriptions and images are provided as a guide only. Product colours, sizes, or packaging may differ slightly from how they appear on your screen due to monitor variations or supplier changes.
 

This website may contain links to external sites that are not operated by us. We have no control over the content or policies of those sites and accept no responsibility for any issues arising from your use of them.

Nothing contained on this website constitutes professional, legal, or financial advice. You are responsible for your own decisions made based on the information available on our site.
 

We reserve the right to modify, update, or remove any website content at any time without prior notice.

Privacy Policy 

Last Updated: 27/11/2025

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At Unboxx.co, we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when interacting with our website www.unboxxco.com.au or purchasing our products.

By using our website, you consent to this Privacy Policy and acknowledge compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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1. Information We Collect

We may collect the following information:

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• Name and contact details

• Shipping and billing address

• Email and phone number

• Order and transaction details

• Payment details (securely processed via third-party payment gateways)

• Device information, IP address, and browsing activity

• Information provided via forms, support requests, or account creation

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2. How We Collect Information

We collect information through:

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• Website purchases and checkout forms

• Account creation and newsletter sign-ups

• Contact messages and customer support interactions

• Cookies and analytics tools when you browse our site

• Participation in promotions or feedback requests

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3. Why We Collect Your Information

We collect personal information to:

• Process and fulfill orders

• Communicate order updates and provide customer support

• Improve our website functionality and user experience

• Send marketing communications (if opted-in)

• Prevent fraud and comply with legal obligations

You may unsubscribe from marketing at any time.

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4. Storage and Security

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We apply reasonable security measures to safeguard your personal information from unauthorised access, loss, or misuse. However, no internet-based system is 100% secure, and we cannot guarantee absolute protection.

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5. Sharing of Information

We do not sell personal information.

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We may share information only with trusted service providers who help us operate our business, such as:

• Payment processors (e.g., PayPal, Stripe)

• Shipping and courier services

• IT, marketing, and website hosting companies

These providers are required to protect your data and use it only for the purpose supplied.

We may also disclose information if permitted or required by law.

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6. Cookies & Online Tracking

Our site uses cookies to support shopping features and enhance browsing performance. Cookies may track:

• Items added to cart

• Website usage analytics

• Ad targeting or retargeting preferences

You can disable cookies through browser settings, but some features may not function properly.

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7. Access & Control of Your Information

You have the right to:

• Access your personal information

• Request a correction of inaccurate details

• Request erasure of information when legally allowable

• Opt-out of marketing communications

To submit a request, contact us using the details below.

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8. Third-Party Links

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We are not responsible for the privacy practices of websites linked from our site. We encourage you to review the policies of those external services.

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9. Children’s Privacy

Our website is not designed for users under 18 years old. We do not knowingly collect minor information.

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10. Contact Us

If you have questions or concerns regarding your privacy, please contact us:

Unboxx.co Customer Support
gift.unboxx.co@gmail.com

Sailfish Drive, Sunshine Coast QLD 4557

0411 213 066

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11. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the revised “Last Updated” date.

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