Terms & Conditions

1. Use of Website

You agree to use this website only for lawful purposes. You must not:

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• Interfere with the security, functionality, or operation of the website

• Upload or transmit harmful code or unlawful content

• Attempt to access restricted systems or private data

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We reserve the right to terminate access if misuse occurs.

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2. Products & Descriptions

We sell curated gift boxes and related items to customers within Australia.

We make every effort to ensure product listings are accurate, however:

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• Colours may appear differently due to screen variation

• Packaging or components may vary depending on supplier availability

• Minor substitutions may occur to ensure timely delivery

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We reserve the right to update or discontinue products at any time without notice.

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3. Pricing & Payment

All prices displayed are in Australian Dollars (AUD) and include GST unless stated otherwise.

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We accept the payment methods displayed at checkout. Orders are only confirmed when payment is successfully completed.

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We may refuse or cancel any order for reasons including suspected fraud, incorrect pricing, or stock unavailability. If payment has been taken, we will provide a refund.

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4. Shipping & Delivery

We deliver within Australia only.

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Estimated delivery times are provided as a guide and are not guaranteed. We are not responsible for delays outside our control, including courier delays, incorrect shipping details provided by the customer, or unforeseen disruptions.

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Risk in the goods passes to you once the order is delivered to the address provided.

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For more details, please see our Shipping Policy.

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5. Returns, Exchanges & Refunds

Your rights under the Australian Consumer Law (ACL) apply.

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You are entitled to a replacement or refund if a product is faulty, damaged, or not as described.

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Change-of-mind returns are offered only in accordance with our Returns & Refund Policy (if applicable).

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Personalised or food-related items may not be eligible for return unless faulty for hygiene and safety reasons.

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6. Privacy

We respect your privacy and protect your personal information in accordance with the Privacy Act 1988 (Cth).

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Please refer to our Privacy Policy for full details on how we collect, use, and store your data.

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7. Intellectual Property

All content on this website, including:

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• Logos

• Images

• Text and product descriptions

• Graphics and website design

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…is owned by or licensed to Unboxx.co and protected by copyright laws. You must not copy, reproduce, or use any content without our express written permission.

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8. Promotions, Discounts & Gift Cards

Any promotions, coupon codes, and offers:

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• Are subject to individual terms

• Cannot be redeemed for cash

• Must be used within the valid time period

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We may cancel or modify promotions at any time.

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9. Customer Accounts

If you create an account:

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• You are responsible for protecting your login details

• You must provide accurate and current information

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We may suspend or cancel accounts if misuse or breach of these Terms is suspected.

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10. Limitation of Liability

To the maximum extent permitted by law:

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• We are not liable for any indirect, incidental, or consequential losses

• Our total liability relating to a product will not exceed the product purchase price

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Nothing in these Terms excludes your rights under Australian Consumer Law.

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11. Third-Party Websites

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Our website may include links to external websites. We do not control and are not responsible for those websites, their content, or their privacy practices.

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Your use of third-party services is at your own risk.

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12. Changes to Terms

We may update these Terms from time to time. The updated Terms will apply once posted on this page, with the revised date shown.

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Continued use of the website indicates acceptance of any changes.

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13. Contact Details

If you have questions about these Terms & Conditions, please contact Unboxx.co Customer Support

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